TERMS AND CONDITIONS

Description of goods and/or services

Roodepoort Sand and Stone is a business in the building materials supply industry.

Ordering & Delivery policy

Subject to availability and receipt of payment, delivery will be processed within 36 to 72 hours of order. No cancellations will be allowed.

Export restriction

The offering on this website is available to only Gauteng clients within a radius of 30km location in Roodepoort.

Return and Refunds policy

The provision of goods and services by Roodepoort Sand and Stone is subject to availability. In cases of unavailability, Roodepoort Sand and Stone will refund the client in full within 5 business days. Cancellation of orders by the client will attract a 10 % administration fee.

Customer Privacy policy

Roodepoort Sand and Stone shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

http://www.polity.org.za/attachment.php?aa_id=3569

Payment options accepted

Payment may be made via Visa, MasterCard, or by bank transfer into the Roodepoort Sand and Stone bank account, the details of which will be provided on request.

Card acquiring and security

Card transactions will be acquired for Roodepoort Sand and Stone via Payfast (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO Payfast uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.Payfast.co.za to view their security certificate and security policy.

Customer details separate from card details

Customer details will be stored by Roodepoort Sand and Stone separately from card details which are entered by the client on DPO Payfast’s secure site.

For more detail on DPO Payfast refer to www.Payfast.co.za.

Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

Responsibility

Roodepoort Sand and Stone takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile

This website is governed by the laws of South Africa and Roodepoort Sand and Stone chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 9a Stiglingh Street Florida Hills 1724

Variation

Roodepoort Sand and Stone may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information

This website is run by Riaan van Onselen, a sole trader, based in South Africa trading as Roodepoort Sand and Stone.

Roodepoort Sand and Stone contact details

Physical Address:

Amsterdam St & Adderley St, Horison, Roodepoort, 1724

Email: info@roodepoortsandandstone.co.za

Telephone: +27 82 969 7025